Per accedir als documents amb el text complet, si us plau, seguiu el següent enllaç: http://hdl.handle.net/2445/147232
dc.contributor | Universitat de Barcelona |
---|---|
dc.contributor.author | Rueff-Lopes, Rita |
dc.contributor.author | Navarro Cid, José |
dc.contributor.author | Caetano, A. |
dc.contributor.author | Junça, A. |
dc.date | 2020-01-08T15:03:11Z |
dc.date | 2020-01-08T15:03:11Z |
dc.date | 2017-07-31 |
dc.date | 2020-01-08T15:03:13Z |
dc.identifier.citation | 1359-432X |
dc.identifier.citation | 673266 |
dc.identifier.uri | http://hdl.handle.net/2445/147232 |
dc.format | 47 p. |
dc.format | application/pdf |
dc.language.iso | eng |
dc.publisher | Psychology Press |
dc.relation | Versió postprint del document publicat a: https://doi.org/10.1080/1359432X.2017.1360286 |
dc.relation | European Journal Of Work And Organizational Psychology, 2017, vol. 26, num. 6, p. 779-797 |
dc.relation | https://doi.org/10.1080/1359432X.2017.1360286 |
dc.rights | (c) Psychology Press, 2017 |
dc.rights | info:eu-repo/semantics/openAccess |
dc.subject | Emocions |
dc.subject | Personal |
dc.subject | Conducta dels consumidors |
dc.subject | Emotions |
dc.subject | Employees |
dc.subject | Consumer behavior |
dc.title | Forecasting the influence of customer-related micro-events on employees' emotional, attitudinal and physiological responses |
dc.type | info:eu-repo/semantics/article |
dc.type | info:eu-repo/semantics/acceptedVersion |
dc.description.abstract |