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Building strategic enterprise context models with i*: a pattern-based approach
Carvallo Vega, Juan Pablo; Franch Gutiérrez, Javier
Universitat Politècnica de Catalunya. Departament d'Enginyeria de Serveis i Sistemes d'Informació; Universitat Politècnica de Catalunya. GESSI - Grup de recerca en Enginyeria del Software per als Sistemes d´Informació
Modern enterprise engineering (EE) requires deep understanding of organizations and their interaction with their context. Because of this, in early phases of the EE process, enterprise context models are often built and used to reason about organizational needs with respects to actors in their context and vice versa. However, far from simple, this task is usually cumbersome because of knowledge and communication gaps among technical personnel performing EE activities and their administrative counterparts. In this paper, we propose the use of strategic patterns expressed with the i* language aimed to help bridging this gap. Patterns emerged from several industrial applications of our DHARMA method, and synthesize knowledge about common enterprise strategies, e.g. CRM. Patterns have been constructed based on the well-known Porter’s model of the 5 market forces and built upon i* strategic dependency models. In this way technical and administrative knowledge and skills are synthesized in a commonly agreeable framework. The use of patterns is illustrated with an industrial example in the telecom field.
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació
Enterprise modelling
Modeling languages (Computer Science)
Management information systems
Enterprise pattern
Enterprise context model
Market forces
Strategic dependencies
i* framework
Sistemes d'informació per a la gestió
Decisió, Presa de

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