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Title:
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A Framework proposal for monitoring and evaluating training in ERP implementation project
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Author:
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Esteves, José; Pastor Collado, Juan Antonio; Casanovas Garcia, Josep
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Other authors:
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Universitat Politècnica de Catalunya. Departament d'Enginyeria de Serveis i Sistemes d'Informació; Universitat Politècnica de Catalunya. Departament d'Estadística i Investigació Operativa |
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Abstract:
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During the last years some researchers have studied the topic of critical success factors in ERP implementations, out of which 'training' is cited as one of the most ones. Up to this moment, there is not enough research on the management and operationalization of critical success factors within ERP implementation projects. |
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Subject(s):
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-Àrees temàtiques de la UPC::Informàtica
-Enterprise resource planning
-Critical success factors
-Training
metrics
-GQM
-ERP implementations |
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Rights:
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Document type:
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Article - Published version
Report |
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