dc.contributor |
Universitat Politècnica de Catalunya. Departament d'Enginyeria de Serveis i Sistemes d'Informació |
dc.contributor |
Universitat Politècnica de Catalunya. Departament de Ciències de la Computació |
dc.contributor |
Universitat Politècnica de Catalunya. inSSIDE - integrated Software, Service, Information and Data Engineering |
dc.contributor.author |
Oriol Hilari, Marc |
dc.contributor.author |
Marco Gómez, Jordi |
dc.contributor.author |
Franch Gutiérrez, Javier |
dc.date |
2014-10-01 |
dc.identifier.citation |
Oriol, M., Marco, J., Franch, X. Quality models for web services: a systematic mapping. "Information and software technology", 01 Octubre 2014, vol. 56, núm. 10, p. 1167-1182. |
dc.identifier.citation |
0950-5849 |
dc.identifier.citation |
10.1016/j.infsof.2014.03.012 |
dc.identifier.uri |
http://hdl.handle.net/2117/87025 |
dc.language.iso |
eng |
dc.relation |
http://www.sciencedirect.com/science/article/pii/S0950584914000822 |
dc.relation |
info:eu-repo/grantAgreement/ES/6PN/TIN2010-19130-C02-01 |
dc.rights |
info:eu-repo/semantics/openAccess |
dc.rights |
http://creativecommons.org/licenses/by-nc-nd/3.0/es/ |
dc.subject |
Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació |
dc.subject |
Web services |
dc.subject |
Quality model |
dc.subject |
Quality of service |
dc.subject |
Web service |
dc.subject |
Systematic mapping |
dc.subject |
Serveis web |
dc.subject |
Qualitat dels serveis |
dc.title |
Quality models for web services: a systematic mapping |
dc.type |
info:eu-repo/semantics/submittedVersion |
dc.type |
info:eu-repo/semantics/article |
dc.description.abstract |
Context: Quality of Service (QoS) is a major issue in various web service related activities. Quality models have been proposed as the engineering artefact to provide a common framework of understanding for QoS, by defining the quality factors that apply to web service usage.; Objective: The goal of this study is to evaluate the current state of the art of the proposed quality models for web services, specifically: (1) which are these proposals and how are they related; (2) what are their structural characteristics; (3) what quality factors are the most and least addressed; and (4) what are their most consolidated definitions.; Method: We have conducted a systematic mapping by defining a robust protocol that combines automatic and manual searches from different sources. We used a rigorous method to elicitate the keywords from the research questions and a selection criteria to retrieve the final papers to evaluate. We have adopted the ISO/IEC 25010 standard to articulate our analysis.; Results: We have evaluated 47 different quality models from 65 papers that fulfilled the selection criteria. By analyzing in depth these quality models, we have: (1) distributed the proposals along the time dimension and identified their relationships; (2) analyzed their size (visualizing the number of nodes and levels) and definition coverage (as indicator of quality of the proposals); (3) quantified the coverage of the different ISO/IEC 25010 quality factors by the proposals; (4) identified the quality factors that appeared in at least 30% of the surveyed proposals and provided the most consolidated definitions for them.; Conclusions: We believe that this panoramic view on the anatomy of the quality models for web services may be a good reference for prospective researchers and practitioners in the field and especially may help avoiding the definition of new proposals that do not align with current research. |
dc.description.abstract |
Peer Reviewed |