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Title:
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Levering up performance through quality and knowledge creation
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Author:
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Mas Machuca, Marta; Marimon Viadiu, Frederic; Malbašić, Ivan
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Notes:
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The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, amixed-methodology approachwas conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results: Suggest ground-breaking and unexpected ideas regarding values, values’ congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers. The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, amixed-methodology approachwas conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results: Suggest ground-breaking and unexpected ideas regarding values, values’ congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers. |
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Subject(s):
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-Empreses -- Direcció i administració
-Valors (Filosofia)
-Personal -- Avaluació
-Dirección de empresas
-Valores (Filosofía)
-Personal -- Evaluación
-Business management
-Values -- Philosophy
-Staff evaluation
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Rights:
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From the number (v9n3) all papers are licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. The journal adopted CC BY NC licence which means that authors and readers can share, copy and redistribute the material in any medium or format or adapt, remix, transform, and build upon the material. This is enabled under the terms of Attribution (You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use) and NonCommercial usage of the material (You may not use the material for commercial purposes).
https://creativecommons.org/licenses/by-nc/4.0/ |
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Document type:
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Article
Article - Accepted version |
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Published by:
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Center for Quality
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Share:
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