Sistema de Salut de Catalunya
Institut Català de la Salut
[de Dios López A] Digital Health Validation Center, Hospital de la Santa Creu i Sant Pau, Sant Pau Campus Salut Barcelona, Barcelona, Spain. Institut de Recerca Sant Pau (IR SANT PAU), Barcelona, Spain. Pharmacy Department, Hospital de la Santa Creu i Sant Pau, IIB Sant Pau, Barcelona, Spain. [Real J, Borras-Santos A] Digital Health Validation Center, Hospital de la Santa Creu i Sant Pau, Sant Pau Campus Salut Barcelona, Barcelona, Spain. Institut de Recerca Sant Pau (IR SANT PAU), Barcelona, Spain. [Meza C] Departament de Medicina, Universitat Autònoma de Barcelona, Bellaterra, Spain. Grup de Recerca en Ictus, Vall d’Hebron Institut de Recerca (VHIR), Barcelona, Spain. [Collado-Borrell R, Escudero-Vilaplana V] Pharmacy Department, Hospital General Universitario Gregorio Marañón, Madrid, Spain
Vall d'Hebron Barcelona Hospital Campus
2025-01-21T09:43:05Z
2025-01-21T09:43:05Z
2024-11-21
Salut mòbil; Disseny centrat en l’usuari; Qüestionaris
Mobile health; User-centred design; Questionnaires
Salud móvil; Diseño centrado en el usuario; Cuestionarios
Background/objectives: The growing use of mobile health (mHealth) applications needs reliable tools to assess their usability and user experience in clinical practice to improve the digital health (eHealth) interventions and ensure engagement, as higher engagement is often linked to increased efficacy of healthcare interventions. This study aimed to validate the patient Satisfaction and Usability with APPs questionnaire (pSUAPP), a multidimensional tool designed for the comprehensive assessment of mHealth applications, particularly for the integrated follow-up of patients with chronic diseases. Methods: A validation study was conducted between August and December 2022 with 85 participants from two hospitals in Spain, who completed the pSUAPP questionnaire, comprising 27 Likert-like items across four dimensions: first contact, registration, features and overall experience, and 1 open question. The questionnaire was validated by a panel of 11 experts and further assessed for psychometric properties. Results: The mean pSUAPP score was 79.0 (SD = 12.0), indicating high usability and positive user experience, with the highest scores in the ‘features’ dimension. The pSUAPP demonstrated moderate correlation with the System Usability Scale (SUS) and high reliability (Cronbach’s alpha and omega t > 0.9). A reproducibility analysis showed negligible changes between repeated measures. Conclusions: The pSUAPP questionnaire was found to be a robust tool for evaluating mHealth app usability and user experience, with potential application across various clinical settings.
Article
Published version
English
Qüestionaris; Pacients - Satisfacció; Usabilitat (Disseny de sistemes); Telemedicina; Aplicacions mòbils; ANALYTICAL, DIAGNOSTIC AND THERAPEUTIC TECHNIQUES, AND EQUIPMENT::Investigative Techniques::Epidemiologic Methods::Data Collection::Surveys and Questionnaires; HEALTH CARE::Health Services Administration::Patient Care Management::Delivery of Health Care::Telemedicine; HEALTH CARE::Health Services Administration::Organization and Administration::Public Relations::Patient Satisfaction; INFORMATION SCIENCE::Information Science::Computing Methodologies::Software::Mobile Applications; TÉCNICAS Y EQUIPOS ANALÍTICOS, DIAGNÓSTICOS Y TERAPÉUTICOS::técnicas de investigación::métodos epidemiológicos::recopilación de datos::encuestas y cuestionarios; ATENCIÓN DE SALUD::administración de los servicios de salud::gestión de la atención al paciente::prestación sanitaria::telemedicina; ATENCIÓN DE SALUD::administración de los servicios de salud::organización y administración::relaciones públicas::satisfacción del paciente; CIENCIA DE LA INFORMACIÓN::Ciencias de la información::metodologías computacionales::soporte lógico (informática)::aplicaciones en aparatos electrónicos portátiles
MDPI
Healthcare;12(23)
https://doi.org/10.3390/healthcare12232328
Attribution 4.0 International
http://creativecommons.org/licenses/by/4.0/
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