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Title:
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A literature review of e-government services with gamification elements
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Author:
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Contreras, Ruth S. (Ruth Sofhía); Blanco Martínez, Alejandro
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Other authors:
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Universitat de Vic - Universitat Central de Catalunya. Departament de Comunicació; Universitat de Vic - Universitat Central de Catalunya. Grup de Recerca en Tractament de Dades i senyals |
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Notes:
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Nowadays, many democracies are facing, as a growing problem, a breach of
communication between citizens and political representatives, resulting in a low citizen
participation in political decision-making and during public consultations, leading to a
low engagement. Therefore, it is fundamental to generate a constructive relationship
between the public administration and the citizens by solving their needs. This
document contains a useful literature review of the gamification topic and e-government
services, providing a conceptual background and presents a selection and analysis of the
different gamification applications found. Three lines of research gaps were identified,
with a potential impact on future studies.
Co-funded by the Horizon 2020 programme of the Europena Union CO3 project Grant Agreement 822615 |
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Subject(s):
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-Gamificació
-Smart cities
-E-government
-Game elements
-Maturity models |
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Rights:
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Aquest document està subjecte a aquesta llicència Creative Commons
https://creativecommons.org/licenses/by-nc/4.0/deed.ca
info:eu-repo/semantics/embargoedAccess |
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Document type:
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Article
info:eu-repo/acceptedVersion |
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Published by:
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Taylor & Francis
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Share:
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