Gastronomy Management: a comparative analysis of the existing management system standards

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RECERCAT Home > Universitat de Barcelona > Empresa > Articles publicats en revistes (Empresa) > View document

To access the full text documents, please follow this link: http://hdl.handle.net/2445/122338

dc.contributor	Universitat de Barcelona
dc.contributor.author	Bernardo Vilamitjana, Mercè
dc.contributor.author	Escalante, Raúl
dc.contributor.author	Roca, Joan, 1964-
dc.contributor.author	Arbussà, Anna
dc.date	2018-05-14T17:37:15Z
dc.date	2018-05-14T17:37:15Z
dc.date	2017
dc.date	2018-05-14T17:37:15Z
dc.identifier.citation	0265-671X
dc.identifier.citation	654594
dc.identifier.uri	http://hdl.handle.net/2445/122338
dc.format	13 p.
dc.format	application/pdf
dc.language.iso	eng
dc.publisher	Emerald
dc.relation	Versió postprint del document publicat a: https://www.emeraldinsight.com/doi/full/10.1108/IJQRM-05-2015-0068
dc.relation	International Journal of Quality & Reliability Management, 2017, vol. 34, num. 2, p. 163-175
dc.relation	https://doi.org/10.1108/IJQRM-05-2015-0068
dc.rights	(c) Bernardo Vilamitjana, Mercè et al., 2017
dc.rights	info:eu-repo/semantics/openAccess
dc.subject	Restauració (Gastronomia)
dc.subject	Restaurants
dc.subject	Norma ISO 9001
dc.subject	Food service
dc.subject	Restaurants
dc.subject	ISO 9001 Standard
dc.title	Gastronomy Management: a comparative analysis of the existing management system standards
dc.type	info:eu-repo/semantics/article
dc.type	info:eu-repo/semantics/acceptedVersion
dc.description.abstract	The purpose of this paper is to analyze and compare the existing management system standards in the gastronomy sector. On the basis of secondary data, the most implemented management system standards within this sector are analyzed, namely, the ISO 9001 focusing on the sector of "hotels and restaurants," the ISO 22000, the "Q" Spanish tourism-specific standard, and the Michelin stars system. ...

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