New students at the Manresa School of Engineering (EPSEM, Escola Politècnica Superior d'Enginyeria de Manresa) of the Universitat Politècnica de Catalunya (UPC) are voluntarily provided with the mentoring service during their initial period at University. Mentoring gives academic, teaching and self-organizational support. It improves academic results and reduces the desertion of the studies. In particular, the mentor is an experimented learner which studies in the last year of his/her Degree. The goal is to expose such mentoring applied to ICT (Information, Communication and Technology) Systems Engineering Degree at EPSEM, studies of new creation which are probably unique in Spain, and to present a treatment and analysis of the performance and possible actions of continuous improvement. However, it is necessary to take into account that the mentoring has been implemented just three years because of grants finished, so it should be necessary to start again with mentoring to develop a more exhaustive paper.

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