2026-04-18T01:20:46Zhttps://recercat.cat/oai/request

oai:recercat.cat:2445/2171382025-12-05T10:42:03Zcom_2072_1057col_2072_478811col_2072_478917

Social media in healthcare emergency management: insights from Spanish hospitals during the COVID-19 pandemic Ravenda, Diego Valencia Silva, Maika Argilés Bosch, Josep M. García Blandón, Josep Xarxes d'informació Xarxes socials Pandèmia de COVID-19, 2020- Gestió hospitalària Information networks Social networks COVID-19 Pandemic, 2020- Hospital administration Purpose – This study aims to explore the Facebook communication strategies of Spanish hospitals during health emergencies, focusing on their role in crisis management and public information dissemination.Design/methodology/approach – Automatic topic modelling and deep learning sentiment analysis were applied to analyse 151,738 posts from 274 hospital Facebook pages (March 2020–Feb 2022). Regression analyses were used to explore the relationships between topics, sentiment scores and hospital characteristics (...) 2024-12-17T10:34:11Z 2024-12-17T10:34:11Z 2024-11-29 2024-12-17T10:34:11Z info:eu-repo/semantics/article info:eu-repo/semantics/acceptedVersion Versió postprint del document publicat a: https://doi.org/10.1108/IJES-02-2024-0013 International Journal of Emergency Services, 2024, vol. 13, num.3, p. 215-231 https://doi.org/10.1108/IJES-02-2024-0013 cc-by-nc (c) Emerald Publishing, 2024 http://creativecommons.org/licenses/by-nc/4.0/ info:eu-repo/semantics/openAccess Emerald Publishing Articles publicats en revistes (Empresa)