2026-04-17T20:12:46Zhttps://recercat.cat/oai/request

oai:recercat.cat:2445/1927972025-12-05T10:42:11Zcom_2072_1057col_2072_478811col_2072_478917

00925njm 22002777a 4500 dc García Jurado, Ana Belén author Elgoibar, Patricia author Munduate Jaca, Lourdes author Medina Díaz, Francisco José author Euwema, Martin author 2023-01-30T12:02:34Z 2023-01-30T12:02:34Z 2022-11-28 2023-01-30T12:02:34Z Healthcare workers were more than essential during the COVID-19 pandemic, a fact that is recognized by societies the world over. However, in many countries, healthcare workers are not satisfied with their working conditions, which has resulted in frequent protests and strikes. One such country is Spain. How can the theory of social dialogue contribute to explaining and improving healthcare workers' conditions during a healthcare crisis such as this one? In this paper, we aim to explore what it is really like for healthcare professionals working under these challenging circumstances, and link their experience to the theory of social dialogue in order to engage in a double process of contribution: from practice to theory and vice versa. In order to do so, we first explore the real-world problems encountered by professionals, focusing particularly on cases in Spain, before reviewing theoretical approaches to the study of social dialogue in organizations, an area that has received very little attention in the revised academic literature. Finally, we show how constructive social dialogue can be an effective tool for improving working conditions for healthcare workers. COVID-19 Personal sanitari Interacció social Conflictes laborals COVID-19 Medical personnel Social interaction Labor disputes Healthcare workers' survival in times of COVID-19: The need for social dialogue = Sobrevivir como personal sanitario en tiempos de COVID: La necesidad de diálogo social