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oai:recercat.cat:2445/1594262025-12-05T10:58:12Zcom_2072_1057col_2072_478917col_2072_478932

urn:hdl:2445/159426 Human System Audit (HSA) for the analysis of human behaviour in organizations Quijano de Arana, Santiago D. de Navarro Cid, José Yepes i Baldó, Montserrat Berger, Rita, 1959- Romeo Delgado, Marina Capital intel·lectual Conducta organitzacional Intellectual capital Organizational behavior This paper presents a description of Human System Audit (HSA), as an integrated proposal for the assessment of intangibles,for quality assessment in excellence models and, in general, for diagnosis and intervention in the human system in organizations, as well as for research on organizational human behaviour. The HSA consists of a theoretical model, a battery of instruments, and a system for management control. The article also describes some applications of HSA to human resource management. 2020-05-08T13:39:39Z 2020-05-08T13:39:39Z 2008 2020-05-08T13:39:39Z info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Reproducció del document publicat a: http://www.papelesdelpsicologo.es/English/1542.pdf Papeles del Psicólogo, 2008, vol. 29, num. 1, p. 92-106 (c) Consejo General de Colegios Oficiales de Psicólogos, 2008 info:eu-repo/semantics/openAccess Consejo General de Colegios Oficiales de Psicólogos Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa)