2026-04-13T07:06:49Zhttps://recercat.cat/oai/request

oai:recercat.cat:2117/4307362025-07-17T11:52:36Zcom_2072_1033col_2072_452950

One-stop-shops and energy rehabilitation offices. Management to boost energy retrofit in Spanish residential buildings stock Biere Arenas, Rolando Mauricio Marmolejo Duarte, Carlos Ramiro Spairani Berrio, Silvia Espinoza Zambrano, Paúl Andrés Universitat Politècnica de Catalunya. Departament de Tecnologia de l'Arquitectura Universitat Politècnica de Catalunya. Doctorat en Gestió i Valoració Urbana i Arquitectònica Universitat Politècnica de Catalunya. QURBIS - Quality of Urban Life: Innovation, Sustainability and Social Engagement Àrees temàtiques de la UPC::Arquitectura::Arquitectura sostenible Àrees temàtiques de la UPC::Energies::Eficiència energètica::Eficiència domèstica Energy efficiency regulations Building retrofit Support to families The EU's building energy renovation could reduce energy consumption by 26%. Despite European efforts and programs to boost this in residential sectors, hurdles faced by households, contractors, and financial firms have slowed progresses. One-Stop-Shops (OSS), promoted by European Energy Performance of Buildings Directive (EPBD), as entities to boost homes energy renovation appears as a central element in the way of future strategies. EPBD's recent update mandates Member States to ensure owners visit OSS when a C class EPC is issued. Spanish Royal Decree 853/2021 regulates Rehabilitation Offices (OR) as OSS, suggesting a mixed system for comprehensive care. This study aims to analyse Spanish OSS and two Catalan Technical Rehabilitation Offices (OTR) to define future strategies. A qualitative analysis of four Spanish OSS and two Catalan OTR is carried out, through in-depth interviews with OSS promoters and OTR technicians. Key findings show that traditional OSS continue their role providing information to families, while OTR focus on processing rehabilitation files. Those interviewed consider that there is no coordinated activity between both types of entities. Although the current regulatory framework allows it, a defined structural budget is needed for future complementary work. Postprint (author's final draft) 2025-08-25 Part of book or chapter of book Biere, R.M. [et al.]. One-stop-shops and energy rehabilitation offices. Management to boost energy retrofit in Spanish residential buildings stock. A: "Sustainability in energy and buildings 2024". Springer, 2025, 9789819650699 https://hdl.handle.net/2117/430736 eng https://link.springer.com/book/9789819650682 info:eu-repo/grantAgreement/AEI/Plan Estatal de Investigación Científica y Técnica y de Innovación 2017-2020/PID2019-104561RB-I00/ES/ALLENDE LOS EPC. REQUERIMIENTOS, POTENCIAL Y RIESGOS DE LAS HIPOTECAS DE EFICIENCIA ENERGETICA EN LA PROMOCION RESIDENCIAL EFICIENTE E IMPACTO DE LOS NZEB EN LOS VALORES/ Restricted access - publisher's policy application/pdf Springer