2026-04-17T22:52:10Zhttps://recercat.cat/oai/request

oai:recercat.cat:2117/279882026-01-27T02:40:24Zcom_2072_1033col_2072_452950

00925njm 22002777a 4500 dc Armengol, Xavier author Fernández Alarcón, Vicenç author Simó Guzmán, Pep author Sallán Leyes, José María author 2017-10-01 Communication is a key element in organizations’ business success. The media richness theory and the channel expansion theory are two of the most influential theories regarding the selection and use of communication media in organizations; however, literature has focused little on the effects of self-regulation by managers and employees in these theories. To analyze these topics, this study develops an empirical investigation by gathering data from 600 managers and employees using a questionnaire. The results suggest that the perception of media richness is positively affected when the individual shows a promotion focus or strategy. Peer Reviewed Postprint (author’s final draft) Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement::Comunicació dins de l'organització Communication in organizations Business communication Organizational communication Media richness channel Expansion theory Regulatory focus theory Comunicació en les organitzacions An examination of the effects of self-regulatory focus on the perception of the media richness: the case of email