2026-04-17T11:39:04Zhttps://recercat.cat/oai/request

oai:recercat.cat:2117/143472026-02-07T08:03:10Zcom_2072_1033col_2072_452950

Turnover-induced forgetting and its impact on productivity López, Luis Sunyer Torrents, Albert Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement Àrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció::Recursos humans Knowledge management Labor productivity Gestió del coneixement Productivitat laboral In this paper we investigate organizational forgetting, the notion that a firm’s knowledge does not persist over time, exploring knowledge depreciation caused by changes in human capital. We first conduct an in-depth exploratory case study to identify organizational forgetting. The empirical evidence suggests that organizational forgetting occurs when abrupt personnel turnover takes place. The data reveal a forgetting pattern that is entirely episodic in nature. Thereupon we conduct a confirmatory piece, using multiple regression models, to measure the impact of organizational forgetting on overall productivity. We find that, as a result of repeated forgetting processes, productivity falls in spite of continued output accumulation because of changes in the characteristics of the resource where experience resides Peer Reviewed Postprint (published version) 2011-11-08 Article López, L.; Suñe, A. Turnover-induced forgetting and its impact on productivity. "British Journal of Management", 08 Novembre 2011, núm. Early View, p. 1-16. 1467-8551 https://hdl.handle.net/2117/14347 10.1111/j.1467-8551.2011.00785.x eng Restricted access - publisher's policy 16 p. application/pdf Wiley InterScience