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      <dc:title>Software de gestión de reclamaciones y denuncias on-line</dc:title>
      <dc:creator>Rolán Martínez, M. Casilda</dc:creator>
      <dc:subject>Oracle</dc:subject>
      <dc:subject>Oracle</dc:subject>
      <dc:subject>Oracle</dc:subject>
      <dc:subject>administració electrònica</dc:subject>
      <dc:subject>administración electrónica</dc:subject>
      <dc:subject>electronic administration</dc:subject>
      <dc:subject>Internet in public administration</dc:subject>
      <dc:subject>Administració electrònica</dc:subject>
      <dc:subject>Administración electrónica</dc:subject>
      <dc:description>Alta y gestión de reclamaciones de consumo a través de la web.</dc:description>
      <dc:description>Alta i gestió de reclamacions de consum a través del web.</dc:description>
      <dc:date>2012-03-07T15:55:40Z</dc:date>
      <dc:date>2012-03-07T15:55:40Z</dc:date>
      <dc:date>2012-03-07T15:55:40Z</dc:date>
      <dc:type>Bachelor thesis</dc:type>
      <dc:identifier>http://hdl.handle.net/10609/11344</dc:identifier>
      <dc:language>spa</dc:language>
      <dc:relation>Bachelor or master thesis selected as an example by the PRA</dc:relation>
      <dc:rights>&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/es/">http://creativecommons.org/licenses/by-nc-nd/3.0/es/&lt;/a></dc:rights>
      <dc:publisher>Universitat Oberta de Catalunya</dc:publisher>
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