<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="static/style.xsl"?><OAI-PMH xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/ http://www.openarchives.org/OAI/2.0/OAI-PMH.xsd"><responseDate>2026-04-13T03:54:56Z</responseDate><request verb="GetRecord" identifier="oai:www.recercat.cat:2072/180530" metadataPrefix="qdc">https://recercat.cat/oai/request</request><GetRecord><record><header><identifier>oai:recercat.cat:2072/180530</identifier><datestamp>2024-12-13T10:58:24Z</datestamp><setSpec>com_2072_63425</setSpec><setSpec>com_2072_63424</setSpec><setSpec>com_2072_63412</setSpec><setSpec>com_2072_2015</setSpec><setSpec>col_2072_63426</setSpec></header><metadata><qdc:qualifieddc xmlns:qdc="http://dspace.org/qualifieddc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:dcterms="http://purl.org/dc/terms/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:doc="http://www.lyncode.com/xoai" xsi:schemaLocation="http://purl.org/dc/elements/1.1/ http://dublincore.org/schemas/xmls/qdc/2006/01/06/dc.xsd http://purl.org/dc/terms/ http://dublincore.org/schemas/xmls/qdc/2006/01/06/dcterms.xsd http://dspace.org/qualifieddc/ http://www.ukoln.ac.uk/metadata/dcmi/xmlschema/qualifieddc.xsd">
   <dc:title>Software de gestión de reclamaciones y denuncias on-line</dc:title>
   <dc:creator>Rolán Martínez, M. Casilda</dc:creator>
   <dc:subject>Oracle</dc:subject>
   <dc:subject>Oracle</dc:subject>
   <dc:subject>Oracle</dc:subject>
   <dc:subject>administració electrònica</dc:subject>
   <dc:subject>administración electrónica</dc:subject>
   <dc:subject>electronic administration</dc:subject>
   <dc:subject>Internet in public administration</dc:subject>
   <dc:subject>Administració electrònica</dc:subject>
   <dc:subject>Administración electrónica</dc:subject>
   <dcterms:abstract>Alta y gestión de reclamaciones de consumo a través de la web.</dcterms:abstract>
   <dcterms:abstract>Alta i gestió de reclamacions de consum a través del web.</dcterms:abstract>
   <dcterms:dateAccepted>2012-03-07T15:55:40Z</dcterms:dateAccepted>
   <dcterms:available>2012-03-07T15:55:40Z</dcterms:available>
   <dcterms:created>2012-03-07T15:55:40Z</dcterms:created>
   <dcterms:issued>2012-03-07T15:55:40Z</dcterms:issued>
   <dc:type>Bachelor thesis</dc:type>
   <dc:identifier>http://hdl.handle.net/10609/11344</dc:identifier>
   <dc:language>spa</dc:language>
   <dc:relation>Bachelor or master thesis selected as an example by the PRA</dc:relation>
   <dc:rights>&lt;a href="http://creativecommons.org/licenses/by-nc-nd/3.0/es/">http://creativecommons.org/licenses/by-nc-nd/3.0/es/&lt;/a></dc:rights>
   <dc:publisher>Universitat Oberta de Catalunya</dc:publisher>
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