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oai:recercat.cat:20.500.12328/15692025-05-20T00:01:49Zcom_2072_67741col_2072_484352

00925njm 22002777a 4500 dc Mas-Machuca, Marta author Marimon, Frederic author Malbašić, Ivan author 2020 The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, amixed-methodology approachwas conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results: Suggest ground-breaking and unexpected ideas regarding values, values’ congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers. The objective of this research is to explore the relationships between values, values’ fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, amixed-methodology approachwas conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results: Suggest ground-breaking and unexpected ideas regarding values, values’ congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers. Mas-Machuca, Marta; Marimon, Frederic; Malbašić, Ivan [et al.]. Levering up performance through quality and knowledge creation. International Journal for Quality Research, 2020, 14(2), p. 601-622. Disponible en: <http://ijqr.net/journal/v14-n2/17.pdf>. Fecha de acceso: 7 jun. 2020. DOI: 10.24874/IJQR14.02-17. 1800-6450 http://hdl.handle.net/20.500.12328/1569 http://dx.doi.org/10.24874/IJQR14.02-17 Empreses -- Direcció i administració Valors (Filosofia) Personal -- Avaluació Dirección de empresas Valores (Filosofía) Personal -- Evaluación Business management Values -- Philosophy Staff evaluation Levering up performance through quality and knowledge creation