2026-04-14T02:59:28Zhttps://recercat.cat/oai/requestoai:recercat.cat:10256/173062024-06-18T12:37:28Zcom_2072_452955com_2072_2054col_2072_453068
RECERCAT
author
Fontova Almató, Aurora
author
Suñer Soler, Rosa
author
Juvinyà Canal, Dolors
2024-06-18T12:37:28Z
2024-06-18T12:37:28Z
2019-07-01
http://hdl.handle.net/10256/17306
The aim was to study the level of satisfaction with an emergency department and to identify the factors associated with satisfaction. Design: This research consisted of a descriptive, cross‐sectional study. Methods: The study population was composed of patients and companions who visited the emergency department during a three‐month period. The patients were selected randomly from the register of visits to the emergency department during the period of study. Sociodemographic variables and variables related to the attention received were studied through questionnaires (response rate 33%). Results: Older age was associated with greater satisfaction (p = 0.002), as was female sex (p = 0.013) and greater optimism (p < 0.001). Greater control of pain was a factor associated with satisfaction (p = 0.033), as was the perception of a shorter waiting time before the medical visit (p < 0.001)
Reconeixement 4.0 Internacional http://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess
Promoció de la salut
Pacients -- Satisfacció
Hospitals -- Serveis d'urgències
Síndrome d'esgotament professional
Satisfacció en el treball
Health promotion
Patient satisfaction
Hospitals -- Emergency services
Burn out (Psychology)
Job satisfaction
Factors associated with patients' and companions' satisfaction with a hospital emergency department: A descriptive, cross‐sectional study
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion peer-reviewed