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Check-in counter allocation at Copenhagen Airport
Giménez Martínez, Ana
Larsen, Jesper
The purpose of this thesis is to develop a mathematical optimization model to assist the authorities of the airport of Copenhagen in allocating the different companies in the check-in counters. This model should assign each company to specific check-in counters where the airline will provide passenger check-in services. The problem is complicated by the fact that a lot of conditions have to be considered. Due to the large influx of passengers and baggage, it is important to set a lot of constraints in order to succeed in terms of comfort, security and operational framework. These constraints are concerning to the physical layout of the airport, the available free space for queuing, the capacity of the conveyor belts used to transport the baggage and the operational requirements of the airlines companies. The objective is to fulfill these constraints and minimize the queue excess as well as the amount of baggage double screened. The model has been implemented in GAMS and tested with the real data of the 25th of June 2011. Key words: Check-in facilities, Airport of Copenhagen, optimization, Mixed integer programming (MIP), assignments, queue distribution, baggage management, counter allocation.
Àrees temàtiques de la UPC::Aeronàutica i espai::Aeroports::Gestió aeroportuària
Àrees temàtiques de la UPC::Matemàtiques i estadística::Investigació operativa::Optimització
Airports -- Management
Airports -- Planning
Airlines -- Passenger lists -- Mathematical models
Airports -- Baggage handling -- Mathematical models
Mathematical optimization
Queuing theory
Aeroports -- Direcció i administració
Aeroports -- Planificació
Aviació comercial -- Trànsit de passatgers -- Models matemàtics
Aeroports –- Equipatge –- Manipulació -- Models matemàtics
Optimització matemàtica
Cues, Teoria de
Attribution-NonCommercial-NoDerivs 3.0 Spain
Universitat Politècnica de Catalunya;
Denmarks Tekniske Universitet (Technical University of Denmark)

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