Title:
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SALMonADA: A platform for monitoring and explaining violations of WS-agreement-compliant documents
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Author:
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Müller Cejas, Carlos Guillermo; Oriol Hilari, Marc; Rodríguez Navarro, Marc; Franch Gutiérrez, Javier; Marco Gómez, Jordi; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio
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Other authors:
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Universitat Politècnica de Catalunya. Departament de Llenguatges i Sistemes Informàtics; Universitat Politècnica de Catalunya. Departament d'Enginyeria de Serveis i Sistemes d'Informació; Universitat Politècnica de Catalunya. inSSIDE - integrated Software, Service, Information and Data Engineering |
Abstract:
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Quality assurance techniques have been developed to supervise the service quality (QoS) agreed between service-based systems (SBSs) consumers and providers. Such QoS is usually included in service level agreements (SLAs) and thus, SLA monitoring platforms have been developed supporting violation detection. However, just a few of them provide explanation of the violations caused by observed QoS at monitoring time, but not in an user-friendly format. Therefore, we propose a general monitoring and analysis conceptual reference model and we instantiated it with SALMonADA, a SBS that notifies the clients with violations and their causes in their own easy-to-understand specification terms. In addition, our platform performs an early analysis notification that avoids delays in the client notification time when a violation takes place. Moreover, we have implemented a web application as a SALMonADA client, to prove how it monitors, analyses and reports to their clients the service level fulfillment of real services subject to a SLA specified with WS-Agreement. |
Abstract:
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Peer Reviewed |
Subject(s):
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-Àrees temàtiques de la UPC::Informàtica::Sistemes d'informació -Data mining -Document handling -- Quality of service -Mineria de dades -- Investigació |
Rights:
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Document type:
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Article - Published version Conference Object |
Published by:
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Institute of Electrical and Electronics Engineers (IEEE)
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