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Quality of experience based provisioning for service providers
Serral Gracià, René; Marín Tordera, Eva; Yannuzzi, Marcelo; Masip Bruin, Xavier; Sánchez López, Sergio
Universitat Politècnica de Catalunya. Departament d'Arquitectura de Computadors; Universitat Politècnica de Catalunya. ANA - Grup d'Arquitectures Avançades de Xarxes
Nowadays Network Operators (NOs) are providing service guaranties to customers by largely overprovisioning their networks, but as the Internet keeps growing, this approach is unveiling important issues in terms of cost and management of the network. To optimize the resource usage, and to reduce the existing overprovisioning, in this paper we present a Cross-layer Autonomic Network Management System that permits Service Providers to perform cost-effective network resource reservation with their NOs. In our novel approach, we use the end-user satisfaction level as the metric used to perform the resource provisioning. We show that our system is capable of achieving a high reduction in operational costs for the Service Providers, while keeping proper bounds in the end-user satisfaction for the offered services.
Àrees temàtiques de la UPC::Enginyeria de la telecomunicació::Telemàtica i xarxes d'ordinadors
Computer networks -- Management
Consumer satisfaction
Ordinadors, Xarxes d' -- Gestió
Satisfacció del consumidor
Attribution-NonCommercial-NoDerivs 3.0 Spain
http://creativecommons.org/licenses/by-nc-nd/3.0/es/
info:eu-repo/semantics/submittedVersion
info:eu-repo/semantics/conferenceObject
         

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