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The use of ISO 9001 quality standard in higher education institution libraries
Balagué, Núria
Universitat de Barcelona
Norma ISO 9001
Biblioteques universitàries
Qualitat total
ISO 9001 Standard
Academic libraries
Total quality management
cc-by-nc-nd, (c) Balagué, 2007
http://creativecommons.org/licenses/by-nc-nd/3.0/es/deed.ca
Article
info:eu-repo/semantics/publishedVersion
Universitat de Barcelona. Facultat de Biblioteconomia i Documentació
         

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